Cancellation & Refunds
Cancellation & Refund Policy
Printing is a made-to-order service, so what can be refunded depends on whether your order has already been printed.
Last updated: 17 October 2026 · Applies to qrprinter.in
Cancelling a print order
- Before printing starts (status “Received”): ask the shop at the counter or contact us with your order code. The order is cancelled and, if you paid, you get a full refund.
- After printing has started (status “Printing”, “Ready” or “Collected”): the order cannot be cancelled, because the prints were made specially for you.
Wrong or faulty prints
If the prints do not match the preview you approved, are damaged, or the shop made a mistake, tell the shop when you collect them, or contact us within 3 days with your order code. We will reprint free of charge or refund the affected part of the order. Differences caused by your own file (low resolution, wrong file, typing errors) or normal small colour differences between screen and paper are not faults.
How refunds are paid
- Online (Razorpay) payments: refunded to the same card, UPI account, wallet or bank account you paid with. We start the refund within 2 working days after approving it; the money usually reaches you in 5–7 working days, depending on your bank.
- UPI QR payments: sent back by the shop to the same UPI ID that paid, usually in 5–7 working days after approval.
- Cash at the counter: returned in cash at the counter.
We never ask for your card number, UPI PIN or OTP to give a refund.
Shop licences
- Licences are one-time purchases with no automatic renewal, so nothing is charged again without your action.
- You can ask for a full refund within 7 days of payment if you have not activated the licence key.
- After activation, fees are not refundable, except where the software does not work as described and we cannot fix it within a reasonable time; then we refund the unused part of the term.
How to ask
Contact us with your order code or licence key and payment reference: email [Owner to fill: Support email], phone [Owner to fill: Support phone], [Owner to fill: Support hours (e.g. Mon–Sat, 10 am – 7 pm)]. More details on the contact page.
Questions about this page? Contact us. Related: Terms · Privacy · Refunds · Delivery