Privacy Policy

Who we are

This website is run by [Owner to fill: Legal name of the business or owner (as on PAN / GST)] (“we”, “us”), trading as QR Printer, at [Owner to fill: Full physical address (building, street, area)]. For the purposes of the Digital Personal Data Protection Act, 2023 (“DPDP Act”) we are the Data Fiduciary for the personal data described below. Print orders sent through the upload page are received by Manish Online Service Centre.

What we collect and why

Data	Why we need it	Required?
Files you upload (photos, PDFs) and print choices	To prepare and print your order and show you a preview and price	Yes, to place an order
Name and phone number	Only to call you or identify your order at the counter	No, optional
Note to the shop	To follow your printing instructions	No, optional
Order code, order status, price, time	To track and hand over your order and keep accounts	Yes
Payment status, amount, method and payment reference	To confirm payment and handle refunds. Card, UPI PIN and bank details are entered only on Razorpay's or your UPI app's own screen and are never seen or stored by us	Only if you pay online or by UPI
Licence requests: shop name, contact name, email, phone, city, Shop ID	To contact you, take payment and send your licence key	Yes, for licence requests
Technical data: IP address, browser type, time of request	To keep the service secure (for example to block repeated wrong PINs or abuse) and to fix errors	Yes, automatic

We do not ask for Aadhaar, PAN or bank details on this website. We do not sell your data, use it for advertising or build profiles. Please upload only the files you want printed.

We process your data because you choose to give it to us for a specific purpose — printing your order or getting a licence — and, where the DPDP Act requires it, on the basis of your consent given when you send the order or form. You may withdraw consent at any time by contacting us (see below). Withdrawal does not affect processing already done, but we may not be able to complete an order that has not been printed yet.

The print shop (Manish Online Service Centre) and its staff, to print and hand over your order. Only signed-in staff can open your files, through links that expire after about one hour.
Razorpay Software Private Limited, if you choose to pay online, to process the payment under its own privacy policy.
Our hosting provider, which stores the website and data on its servers on our behalf as a Data Processor.
Government or law-enforcement authorities, only when Indian law requires it.

How long we keep it

Files uploaded but never sent as an order: deleted automatically after 24 hours.
Files of a collected order: deleted automatically 7 days after the order is marked collected. The shop can also delete them earlier, and you can ask us to.
Your name, phone number and note on an order: erased automatically 90 days after the order is collected.
Order code, amount, payment status and payment reference: kept as long as needed for accounts, tax and dispute handling under Indian law, without your files.
Licence requests and issued licences: kept for the licence term and as long as needed for accounts and tax.
Security logs: kept for as long as Indian law requires (the DPDP Rules, 2025 ask for at least one year) and then deleted.

Your rights

Under the DPDP Act you can ask us to:

tell you what personal data we hold about you and how we use it;
correct or complete it;
erase it, including deleting your files before the automatic deletion date;
withdraw your consent;
nominate another person to exercise your rights in case of death or incapacity.

Send your request to the grievance officer below with your order code (if you have one) so that we can find your data. We will reply as soon as possible and in any case within 90 days. If you are not satisfied, you can complain to the Data Protection Board of India.

Grievance officer

Name: [Owner to fill: Grievance officer name]
Email: [Owner to fill: Grievance officer email]
Address: [Owner to fill: Full physical address (building, street, area)]
Hours: [Owner to fill: Support hours (e.g. Mon–Sat, 10 am – 7 pm)]

How we protect it

Files are stored under random names, are never listed by search engines and open only for signed-in staff through short-lived signed links. Staff pages are protected by a PIN with lock-out after repeated wrong attempts. Online payment secrets are encrypted. The website uses HTTPS. If a personal data breach happens, we will inform affected users and the Data Protection Board of India as the law requires.

Children

This service is meant for adults. If you are under 18, please ask a parent or guardian to send the order for you. We do not knowingly collect personal data of children without a parent's or guardian's consent.

Cookies and local storage

We do not use advertising or tracking cookies, and no third-party analytics run on these pages. The website stores a small note in your browser only to remember that you closed the privacy notice. If you pay online, Razorpay's payment window may set its own cookies needed for the payment and for fraud prevention.

Changes to this policy

If we change this policy we will update the date at the top of this page. Important changes will be shown on the website before they apply.

Questions about this page? Contact us. Related: Terms · Privacy · Refunds · Delivery